Education Made Simple 2019



Presented by:

Good Fellowship Ambulance & EMS Training Institute

Saturday, March 2, 2019



The Desmond Hotel
1 Liberty Boulevard
Malvern, PA 19355


Keynote Speaker / Afternoon Lecture

Customer Service and EMS – The Disney Model
How could it be possible to recreate the “happiest place on earth” in the back of ambulance? It is easier than you think. This talk will bring the four keys Disney cast members use on a daily basis and integrate them to our job as EMS professionals. We encounter patients at the worse moments in their lives. By adding some of the lessons learned by the Disney Company into our patient care, we can decrease their pain and bring an overall better experience to their pre-hospital event as it relates to our customer service. This is sure to be a magical discussion!

Christopher Johnson
Commander, Platoon IV
Field Operations, Operations Branch
Emergency Medical Services Division


Lieutenant Christopher A. Johnson, NRP was appointed to the New Castle County Emergency Medical Service in 2002 while attending the Delaware Technical and Community College Paramedic Program as a Paramedic Candidate, where he completed his studies and received the Paramedic Program Outstanding Graduate award. He completed the field certification and was certified as a Delaware paramedic in November that same year.

Lt. Johnson has held assignments in Field Operations on Medic 1 (City of Wilmington), Medic 4 (Brandywine Hundred), Medic 2 (New Castle) and Medic 3 (Newark). He served as a Field Training Officer (FTO) until his promotion to Paramedic Sergeant in July 2013.

Lt. Johnson is a member of the Aetna Hose, Hook & Ladder Company of Newark where he held the position of Deputy Chief of EMS. He was a member of the University of Delaware Emergency Care Unit (UDECU), where he served in various roles including Coordinator of the student-run organization.

Lt. Johnson holds an Associate Degree in Paramedic Technology from Delaware Technical and Community College, a Bachelor of Science degree in Exercise Physiology from the University of Delaware, and is completing the requirements for a Master of Science degree in Management with a concentration in Organizational Leadership at Wilmington University. Lt. Johnson is a graduate of the West Point Command and Leadership Academy sponsored by the New Jersey State Association of Chiefs of Police, where he was the first non-law enforcement graduate to receive the Chief Harry Wilde Academic Achievement Award for the New Castle County cohort.

Lt. Johnson has received several official awards and commendations, including a Distinguished Unit Citation, a Lifesaving Award, and several Pre-hospital Sudden Cardiac Arrest Save Citations. He was also designated by the Kiwanis Club of Wilmington as the “Paramedic of the Quarter” for the third quarter of 2012.




Education Made Simple will provide 7 CEUs for EMS Providers that attend all sessions.

Continental Breakfast and Buffet Lunch provided.


A heartfelt thank you to our 2019 sponsors:




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Gerarda Bozinko, MSN, RN, CCRN

Burn Outreach Program Coordinator / CKHS Clinical Educator, Burn Center, Neuroscience ICU Crozer Chester Medical Center

This session will cover the most up to date burn care management from the burn care experts – Crozer Chester Medical Center. Learn what to do in the first minutes of burn trauma and how early quality care impacts the patient’s outcome.

Stephen Pelna, MS, CSP, EMT

Vice President – Lewis Environmental
Captain – Chester County Hazmat Team

Hazmat and EMS - Are You ready?

This session will review the most common Haz-Mat encounters for EMS providers.

Case study review such as chemical suicide, lab suicide and chlorine exposures.
Stephen will also do an in-depth review of personal protective equipment, air monitoring, CO meters and the 2016 Emergency Response Guidebook (ERG).

Melissa Kohn, MD

Einstein Medical Center

Extreme Emergency Surgery: An Amputation Under a Train

This session will discuss the logistics of field amputations through an in depth analysis of an actual real event that occurred in the Philadelphia Area.

It was the middle of a hot summer night when two Einstein physicians rushed to a scene out of a movie: a man under a train with his leg pinned between the track and the train wheels; firefighters, police and medics surrounding him; emergency floodlights illuminating the dark scene. While it may have been the most unorthodox operating room for Dr. Melissa Kohn and Dr. Megan Stobart-Gallagher, who crawled under the train to amputate the man’s foot, it wasn’t, as it turns out, the most dramatic emergency for either one.

Amy Eisenhauer, EMT

Amy Eisenhauer is a dynamic presenter at EMS conferences nationwide, raising awareness on topics such as provider wellness, response to hoarding events, and career development for EMS professionals. As a certified EMT, she has served the New Jersey EMS community as a volunteer and career provider since 1995. In addition to providing high quality medical care, Amy has taken on challenging roles as an EMS educator and training officer., currently focusing on continuing education at a local EMS consulting group. Most notably, Amy is a contributing author for several publications such as In Public Safety, EMS1, and EMS World Magazine and also hosts an interactive blog on EMS at, committed to improving the EMS community as a whole.

Navigating the Labyrinth: EMS Response to Hoarding Situations

Reality television has popularized hoarding disorder, but what happens before the “Got Junk” people show up? This session will discuss the hoarding disorder, its associated features, and possible co-morbid diseases. Situational awareness and provider safety is of particular concern during these responses; hidden dangers in hoarded environments and appropriate PPE and resources will be examined. Planning and interaction with other agencies, particularly Hoarding Task Forces will be addressed as well.

Jerry Schwartz

Jerry Schwartz has actively served with the West Chester Fire Department as their chaplain for over 20 years, after a lifetime of service as a firefighter and Captain with the Baltimore City Fire Department. Schwartz carries a legacy of firefighting along with his father, a former Battalion Commander in Baltimore City, three brothers, and two nephews, who continue to serve in the Baltimore County Fire department.

Schwartz is the Team Leader/Coordinator for the Chester County Critical Incident Stress Management Team and is trained in critical incident debriefing. He also actively responds to fire calls. He is available to assist firefighters or other emergency personnel and is available to other Fire Departments that have need of his unique experience as a professional fire officer and chaplain.

Triggered: The Responder’s Response to Stressors

This session will discuss the First Responder’s response to many events that can trigger emotional reactions. Reviewing real life situations that have occurred locally and how many of the providers coped, handled or didn’t and what we can do in the future to improve our chances of handling the situation better.

Wesley Holman, EMT

A 20+ year first responder in Chester County, Wesley Holman is a member of the Chester County Critical Incident Stress Management and Peer Support Team. Wes is a patrolman at West Goshen Township Police Department and Hostage Negotiator with the Chester County Emergency Response Team. Wes has also served as a volunteer firefighter and EMT with First West Chester Fire Company and Good Fellowship Ambulance.

Triggered: The Responder’s Response to Stressors

This session will discuss the First Responder’s response to many events that can trigger emotional reactions. Reviewing real life situations that have occurred locally and how many of the providers coped, handled or didn’t and what we can do in the future to improve our chances of handling the situation better.